Garden Pergolas

luxury garden pergola in the middle of a garden

Garden Pergolas

At Mermaid we offer a range of exclusive outdoor living products.

Our clientele only consider the highest quality products and Mermaid appreciate the importance of this. We have carefully curated our selection of outdoor leisure products. Only working with suppliers and designers with a wealth of experience in design, manufacturer and service.

Our garden pergolas are designed and manufactured by Alukov who have 30+ years of experience in outdoor structures.

Using innovative design and technology they have created bioclimatic, unique shading systems and decorative panels, combining form and function to create a luxurious modern pergola perfect for every garden.

Louvered Pergola

Our pergolas have all the form and function of louvered pergolas. With remote control shading systems built into the roof you can create your perfect shade and sun areas.

With optional integrated shading blinds you can create additional shade, shelter and privacy at the touch of a button. Optional lighting integrations your pergola will provide a cozy private space for dark evenings and summer mornings alike.

Aerial view of outdoor garden pergola with shaded roof
opensided pergola being used as a hot tube shelter

Hot Tub Shelter

Our pergolas make the perfect hot tub shelter. Have your hot tub in the corner with a garden furniture set next to it creating the ultimate relaxation space in your own garden.

Free standing models and wall mounted options mean any garden can truly benefit form a garden pergola.

Create peace and privacy around your hot tub with our easy to install pergolas, you are in control, open the roof and sides in the height of summer or create warmth in the winter with a fully enclosed hot tub pergola.

Garden BBQ Shelter

Are you creating your own outdoor oasis, you have the pool, the hot tub and the outdoor kitchen but you want year round use. Then purchasing a pergola with Mermaid Leisure will ensure you can get the most out of your outdoor living area.

Cover your outdoor dining and bar area with a beautiful scratch resistance bioclimatic pergola. You can enjoy your outdoor space, whatever the weather.

Contact us to discuss the specifications and installation requirements of your project.

Outdoor pergola or BBQ shelter with open sides and garden furniture inside

What We Offer

Pool Installation and Refurbs

We offer initial guidance, design, complete installation / refurbishment through to ongoing service and aftercare

Pool Lining and Tiling

Manufactured to a high commercial specification, and welded into your pool by our team, with 3D tactile-feeling stone effects. Mosaic and Large Format Tiling on new build steel reinforced concrete pools.

Air Source Heat Pumps

Our specialist in house technicians, repair, replace, & install air source swimming pool heaters. Full details on available on request.

Hot Tubs and Swim Spas

We offer expertise in Aquavia Spas, Caldera Spas and a variety of Swim Spas. Please contact us for further details

Home Saunas and Steam Rooms

Specialists in home saunas, steam rooms, steam showers and ice bath installation.

Automatic Covers

Manufacturer approved and trained for warranty, installation & repair: Aquamatic, Coverstar, Covrex & Poollock

Pool Enclosures

A full and extensive range of pool and hot tub enclosures, upgrading your pool to an all year-round experience

Outdoor Furniture

A full and extensive range of high-quality outdoor garden furniture, from dining sets to outdoor loungers.

Gyms and Fitness Equipment

Outdoor gyms and high-quality fitness equipment to complete your outdoor living dream.

Garden Buildings

Turnkey garden buildings, from summerhouses to fully insulated garden offices.

Pergolas

Shelters for your hot tub or outdoor kitchen. Motorised and retractable, get use from your garden all-year round. Contact us for more info.

Outdoor Kitchens

Create the ultimate outdoor experience, complement your pool with an outdoor kitchen. High quality, expertly crafted outdoor kitchens.

Get in Touch

Email

Please use the form below

Address

Mermaid Leisure Ltd, Oaklands Farm, Bodiam Rd, Sandhurst, TN18 5LE


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Mermaid Leisure Ltd Customer Privacy Notice

Cookies

A cookie is a small file that contains letters and numbers that is downloaded on to your device when you visit a website. It is sent to your browser and stored on your computers hard drive, tablet or mobile device. When you visit our sites it can allow us to recognise and remember you.

Cookies help us analyse how visitors use our website, allowing us to continually improve to best meet our visitor’s needs. The information generated by the cookie about your use of the website (including your time and duration of visit, which pages you visited, browser used, IP address etc) will be stored on our server and will not be shared with third parties.

You may refuse the use of cookies at any time by selecting the appropriate settings on your browser.

Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email:   info@mermaidpools.co.uk

Who we are

Mermaid Leisure Ltd offers construction, refurbishment and maintenance of swimming pools in Kent, England.

What information we collect, use, and why

When we refer to personal information we are referring to any information which identifies you as an individual. We may only hold and use personal data in your capacity as a consumer, business customer or when you visit our website.

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

• Addresses

• Date of birth

• Website user information (including user journeys and cookie tracking)

We collect or use the following information for the operation of customer accounts and guarantees:

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details

• Addresses

• Purchase history

• Account information, including registration details

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Addresses

• Marketing preferences

• Recorded images, such as photos or videos

• Website and app user journey information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent
  • Contract

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent
  • Contract
  • Legitimate interest:

o We must have this information in case of any warranty claims later down the line.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent
  • Contract
  • Legitimate interest:

o So that our website users are always kept up to date and able to benefit from any special offers or specialist information we provide.

Where we get personal information from

People directly

How long we keep information

Personal information is stored for as long or short as necessary (usually dependent upon the warranty associated with your business relationship with us.) As some of our warranties are 50 years, necessary information, (usually names and addresses) will be kept for this period and purpose.

Who we share information with

We do not sell or rent any information collected. We may use third parties such as standard across websites, such as google analytics to monitor traffic and use of our website. If you submit personal identifiable information to us through our web form this information will be protected in accordance with this policy.

Data processors

Quickbooks

This data processor does the following activities for us: Our accounting software

Others we share personal information with

Warranty and guarantee providers

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint